What to Expect

What to Expect

Gather Medical History

Send us all previous medical records for your pet(s) or ask your previous Veterinarian to email us the records to: [email protected]. Reviewing your pet’s records helps us better understand their health history and provide them with the best care.

Prepare Area

We can perform the examination and all of our services in any area of your home. We have found that pets prefer the living room ground or couch, but we can go wherever they are most comfortable. Even though we come prepared with towels, treats and teddy bears, you can also have their favorite toy or a familiar blanket handy to help them stay even more calm and relaxed.

Notify Us of Special Requests

We understand some pets might have specific fears or behavioral reactions towards certain triggers, which is why we customize our approach to each individual pet. Our goal is to maximize your pets comfort by taking any requested precautions & accommodating any special needs.

Collect Fecal/Urine Sample (if applicable)

If we are screening your pet for intestinal parasites, please have a fresh fecal sample ready. It is recommended to get a fecal test done once a year. If we are performing a urinalysis on a cat, please pick up their litter box 3 hours before our visit.

Withhold Food (if blood samples are needed)

If a fasted blood sample is needed, we will notify you via email/text before your appointment, so you can make sure to withhold their food for 12 hours before blood is drawn.

Arrival

Please make sure you (and any pets) are available during your scheduled appointment time. In the rare instance where there is a delay caused from traffic or an emergency situation, we will promptly notify you with a more accurate appointment window. If you are not available when we arrive or need to change your appointment, please notify us as soon as possible and make sure you are aware of our Cancellation Policy.

Greeting & Pet Introduction

Upon arrival, the first thing we do is shower your pet with love and treats. After becoming their new best friend, we can work with them in a relaxed setting where they remain calm and behave normally.

Medical History Review

To provide your pet with the best care possible, we thoroughly review their medical history with you, gain a complete understanding of their previous health or any prior issues, and actively listen to any of your concerns. We also take the time to answer any and all of your initial questions.

Nutritional Planning

Since an animal’s diet, weight and nutritional intake are the most controllable areas of their long term health, your vet will create an individualized diet plan for your pet by calculating proper portion sizing for food/treats and recommending food types after factoring in their age, lifestyle & health.

Behavior Consultation

With your pet being stress free and in their normal habitat, your vet can observe their ordinary behavior and evaluate any environmental factors. They will then provide insight into their behavior, answer any questions, and offer recommendations to improve their overall behavior & care.

Examination

By the time your vet starts the examination, your pet should be relaxed and comfortable with the doctor without feeling added pressure or stress. We will have all of the necessary diagnostic equipment to perform a full exam, vaccinations & any additional services wherever your pet is the most comfortable, whether in their bed, on the couch or on the living room floor.

Additional Services

Our vets can do everything from basic tests, like fecal & heartworm screening, to advanced diagnostic testing such as blood panels, urinalysis, ultrasound, among others.

Questions

While your vet will take an informative approach that provides a unique level of insight within each part of the visit, after they complete their work, they also take as much time as you need to answer all of your questions. We want every pet parent to be as aware, involved & educated as possible.

Recommendations & Follow-Up Plan

Before leaving, your vet will provide you with any necessary treatment and care recommendations moving forward. You will also receive a VIP Pet Report giving a detailed health overview, along with educational materials regarding any issues that were uncovered – within 2 days.

Chat with Your Vet

After your VIP Vet Visit, we understand some pet parents might think of additional questions or have concerns about potential side effects of any administered vaccines or medications, which is why we give you access to communicate directly with your vet within 1 week after your appointment. If you continue on a VIP Membership, you will receive unlimited access.

Receive Test Results

All of the diagnostic results will be fully interpreted along with added educational material, so you have a clear and comprehensive understanding of all findings. Your vet will also be available to answer any of your questions or concerns.

Delivery of Any Items

If you need to receive any preventatives (for flea/ticks or for heartworm), medications, supplements, or food after your appointment, it will be delivered right to your door.

Referrals to Specialists

If your vet determines that it’s in the best interest of your pet to see a specialist, we have partnerships with local veterinarians specializing in all areas (orthopedics, cardiac, dermatology, ophthalmology, behavior, dentistry, etc.). We will provide you with a referral, submit your pet’s medical records to the specialist, and work closely with them to facilitate any long term treatment plans.

Continued Care

Pet parents who are looking to save money, enhance their pet’s care and get a ton of extra perks can continue on a membership care package. Once you experience the VIP standard of care, you’ll never want anything less!

Gather Medical History

Send us all previous medical records for your pet(s) or ask your previous Veterinarian to email us the records to: [email protected]. Reviewing your pet’s records helps us better understand their health history and provide them with the best care.

Prepare Area

We can perform the examination and all of our services in any area of your home. We have found that pets prefer the living room ground or couch, but we can go wherever they are most comfortable. Even though we come prepared with towels, treats and teddy bears, you can also have their favorite toy or a familiar blanket handy to help them stay even more calm and relaxed.

Notify Us of Special Requests

We understand some pets might have specific fears or behavioral reactions towards certain triggers, which is why we customize our approach to each individual pet. Our goal is to maximize your pets comfort by taking any requested precautions & accommodating any special needs.

Collect Fecal/Urine Sample (if applicable)

If we are screening your pet for intestinal parasites, please have a fresh fecal sample ready. It is recommended to get a fecal test done once a year. If we are performing a urinalysis on a cat, please pick up their litter box 3 hours before our visit.

Withhold Food (if blood samples are needed)

If a fasted blood sample is needed, we will notify you via email/text before your appointment, so you can make sure to withhold their food for 12 hours before blood is drawn.

Arrival

Please make sure you (and any pets) are available during your scheduled appointment time. In the rare instance where there is a delay caused from traffic or an emergency situation, we will promptly notify you with a more accurate appointment window. If you are not available when we arrive or need to change your appointment, please notify us as soon as possible and make sure you are aware of our Cancellation Policy.

Greeting & Pet Introduction

Upon arrival, the first thing we do is shower your pet with love and treats. After becoming their new best friend, we can work with them in a relaxed setting where they remain calm and behave normally.

Medical History Review

To provide your pet with the best care possible, we thoroughly review their medical history with you, gain a complete understanding of their previous health or any prior issues, and actively listen to any of your concerns. We also take the time to answer any and all of your initial questions.

Nutritional Planning

Since an animal’s diet, weight and nutritional intake are the most controllable areas of their long term health, your vet will create an individualized diet plan for your pet by calculating proper portion sizing for food/treats and recommending food types after factoring in their age, lifestyle & health.

Behavior Consultation

With your pet being stress free and in their normal habitat, your vet can observe their ordinary behavior and evaluate any environmental factors. They will then provide insight into their behavior, answer any questions, and offer recommendations to improve their overall behavior & care.

Examination

By the time your vet starts the examination, your pet should be relaxed and comfortable with the doctor without feeling added pressure or stress. We will have all of the necessary diagnostic equipment to perform a full exam, vaccinations & any additional services wherever your pet is the most comfortable, whether in their bed, on the couch or on the living room floor.

Additional Services

Our vets can do everything from basic tests, like fecal & heartworm screening, to advanced diagnostic testing such as blood panels, urinalysis, ultrasound, among others.

Questions

While your vet will take an informative approach that provides a unique level of insight within each part of the visit, after they complete their work, they also take as much time as you need to answer all of your questions. We want every pet parent to be as aware, involved & educated as possible.

Recommendations & Follow-Up Plan

Before leaving, your vet will provide you with any necessary treatment and care recommendations moving forward. You will also receive a VIP Pet Report giving a detailed health overview, along with educational materials regarding any issues that were uncovered – within 2 days.

Chat with Your Vet

After your VIP Vet Visit, we understand some pet parents might think of additional questions or have concerns about potential side effects of any administered vaccines or medications, which is why we give you access to communicate directly with your vet within 1 week after your appointment. If you continue on a VIP Membership, you will receive unlimited access.

Receive Test Results

All of the diagnostic results will be fully interpreted along with added educational material, so you have a clear and comprehensive understanding of all findings. Your vet will also be available to answer any of your questions or concerns.

Delivery of Any Items

If you need to receive any preventatives (for flea/ticks or for heartworm), medications, supplements, or food after your appointment, it will be delivered right to your door.

Referrals to Specialists

If your vet determines that it’s in the best interest of your pet to see a specialist, we have partnerships with local veterinarians specializing in all areas (orthopedics, cardiac, dermatology, ophthalmology, behavior, dentistry, etc.). We will provide you with a referral, submit your pet’s medical records to the specialist, and work closely with them to facilitate any long term treatment plans.

Continued Care

Pet parents who are looking to save money, enhance their pet’s care and get a ton of extra perks can continue on a membership care package. Once you experience the VIP standard of care, you’ll never want anything less!

Become a VIP 

Pet Parent!

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Become a VIP Pet Parent!

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*Normal price is $99. Get 50% off with code: VIPVISIT

1st Visit Special – Only $49*

*Normal price is $99. Get 50% off with code: VIPVISIT

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